This website uses Google Analytics to help analyse how visitors use this site. Google Analytics uses “cookies”, which are small text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. Note the deliberate emphasis of anonymous, as no personally identifiable information, is collected about you unless you explicitly submit that information on this website.
The anonymous information generated by Google Analytics cookies about your use of this website is transmitted to Google – not us. This information is processed to compile statistical reports on website activity for this site only. We use these reports to evaluate aggregate visitor usage so that we can optimise the content, and its marketing, to better meet your needs. This is essential for us to operate this website as a free to use service.
When Personal Information is Submitted
We will not link, or seek to link, any data gathered from this site with any personally identifiable information from any source unless you explicitly submit that information. If you have registered for the Pro Lounge, submitted a blog comment or asked to be notified of updates, we request your name and email address and potentially other non-specific demographic information. For example, your language preference, gender and location.
We do this first to ensure you are not a robot or spammer, and secondly because the more information we have on actual people (as opposed to cookies), the better we can understand what content is of interest to visitors. If you wish your personal information to be removed from this site, simply contact us at firstname.lastname@example.org and we will do this at the earliest opportunity. Note, that in removing your personal details, all your associated content is deleted – such as comments you may have made.
Protection of Certain Personally-Identifying Information
We will not link, or seek to link, any data gathered from this site with any personally identifiable information from any source unless you explicitly submit that information. We disclose potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services available at our website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of the EU; by using our website, you consent to the transfer of such information to them.
We will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, we discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, third parties or the public at large.
If you are a registered user of our website and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what is going on. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. We take all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
3rd Party Tracking
We do not agree with 3rd party tracking –that said, embedded content from other providers may track your interaction with our content. For example, if we embed a video from YouTube, Google will track your interaction. Similarly, a click on a social “share” button will result in a third party tracking that activity – such as Facebook, Twitter, TripAdvisor, Google+ etc. Unfortunately, there is no way around this if you wish to share content socially or interact with content we have embedded from a 3rd-party.
If however, you do want to protect your personal information online our advice – set your browser to always block 3rd-party cookies. Content will still work, but no visitor data will be sent to a 3rd-party.